Massage Therapy Appointment Scheduling & Cancellation Policies

Rescheduling:

  1. Our time is extremely valuable. If you need to reschedule or cancel your appointment please let us know right away.

  2. Early rescheduling must be done 24 hours before your scheduled appointment begins to avoid paying a rescheduling fee.

  3. Any client rescheduling that is done less than 24 hours before you need to reschedule are subject to a rescheduling fee equal to the cost of your appointment.

  4. If you reschedule your next massage session before you leave, you will receive $10.00 USD off your next massage session. (You do not have to pay for your next session until after your next session, on the day of your next session.) Your $10.00 USD off is voided if you reschedule.

Cancellations:

  1. Early cancellations are non-refundable but you will receive credit for your purchase for up to 1 month.

  2. Early cancellations must be done 24 hours before your scheduled appointment begins to avoid paying a fee (the cost of your scheduled appointment).

  3. Late cancellations are any scheduled appointments canceled under a 24 hour period.

No Shows:

  1. If you do not show up for your appointment, your session will be non-refundable and you can not reschedule another massage appointment without paying for the service over again before your appointment.

Late Arrivals:

  1. If you are late to your appointment, your session will end on the original scheduled end time of your appointment.

Benefits of pre-booking and referring other clients to us:

  1. Again, If you reschedule your next massage session before you leave, you will receive $10.00 USD off your next massage session. (You do not have to pay for your next session until after your next session, on the day of your next session.)

  2. If you refer a friend to get a massage from us, you will get $10.00 USD off your next massage session with us.

  3. Energies Balanced Yoga & Massage Studio Members are eligible to receive an additional 10% off all massage services.